NORTH STAR AUTO RENTALS LLC

General Rental Agreement

Terms and Conditions for General Vehicle Rentals

5401 Northwood Dr, Anchorage, AK 99502 | northstarautorentals.com

REVIEW DRAFT: This general rental agreement should be reviewed and approved by North Star’s Alaska attorney and commercial rental insurer before use.

IMPORTANT: These Terms, the Rental Summary, the vehicle inspection record, and every signed or electronically accepted addendum together form the Agreement. Transaction-specific information shown in the Rental Summary controls over these Terms when the two directly conflict.

1. DEFINITIONS

“Agreement” means the Rental Summary, these Terms and Conditions, the vehicle inspection and condition record, the return record, any signed or electronically accepted addendum, any optional-product terms, and any Fee Schedule provided or made available before or at the time of rental.

“Authorized Driver” means the Renter and each additional driver approved by us and identified in the Rental Summary or a later written amendment. No other person may operate the Vehicle.

“Diminished Value” means the reduction in the Vehicle’s fair market value caused by damage or repair history, as reasonably determined by appraisal, market evidence, or another method commonly used in the automotive or insurance industry.

“Loss of Use” means our reasonable loss resulting from the Vehicle being unavailable for rental while it is being recovered, inspected, repaired, replaced, or otherwise made ready for rental, calculated using the periodic rental rate shown in the Rental Summary or another method permitted by law.

“Normal Wear” means minor deterioration resulting from careful and ordinary use. It does not include collision damage, dents, scratches, cracked or chipped glass, tire or wheel damage, roof or undercarriage damage, stains, burns, smoke or cannabis odor, pet hair requiring special cleaning, missing equipment, or mechanical damage caused by misuse.

“Rental Summary” means the transaction-specific page or electronic record identifying the Renter, Authorized Drivers, Vehicle, rental period, rates, mileage terms, security deposit, fuel level, optional products, fees, taxes, pickup and return locations, and other rental details.

“Renter” “you,” and “your” mean the person identified as the renter, each person signing or accepting the Agreement, every Authorized Driver, and any person or organization that directs us to bill charges on the Renter’s behalf. Unless we agree otherwise in writing, these persons and organizations are jointly and severally responsible for all obligations under the Agreement.

“Vehicle” means the motor vehicle identified in the Rental Summary, any substitute vehicle, and all tires, wheels, glass, keys, remote devices, tools, accessories, safety equipment, documents, license plates, and other equipment supplied with it.

“We” “our,” and “us” mean North Star Auto Rentals LLC and the rental agent identified in the Rental Summary.

“Written Approval” means approval signed by us or sent through our booking system, email, text message, or another electronic method from an authorized North Star representative.

2. RENTAL; AGREEMENT DOCUMENTS; NO TRANSFER

This Agreement is a contract for temporary possession and use of the Vehicle. It is not a sale, conditional sale, lease-purchase, or transfer of ownership. You may not assign, subrent, lend, or transfer the Vehicle or any right under this Agreement.

A reservation is generally for a vehicle class, not a specific make, model, color, configuration, or feature, unless we confirm a specific Vehicle in writing. We may provide a reasonable substitute when necessary because of safety, maintenance, recall, damage, delay, or availability.

To the fullest extent permitted by law, we make no warranty, express or implied, concerning merchantability, suitability for a particular trip, or fitness for a particular purpose. Nothing in this Agreement excludes a warranty or responsibility that cannot legally be excluded.

3. RENTER QUALIFICATIONS AND AUTHORIZED DRIVERS

Each driver must be at least twenty-one (21) years old, have held a valid driver’s license for at least two years unless we approve otherwise, meet any higher requirement shown in the Rental Summary or a vehicle-specific addendum, and keep the license valid throughout the rental. A young-driver or limited-experience fee may apply as disclosed before rental.

Each driver must provide a valid physical driver’s license and any additional identification we reasonably request. An International Driving Permit is only a translation and does not replace a valid home-country license. We may verify identity, licensing status, and driving eligibility using government records or reliable verification services, to the extent permitted by law.

An additional driver is not authorized until we receive the required information, approve the driver, and add the driver to the Agreement in writing. The Renter must not allow an unapproved person to operate the Vehicle.

A person signing for a business or organization represents that the person is authorized to bind that organization. Vehicle-specific age, license, insurance, and experience requirements stated in an addendum or the Rental Summary control.

4. VEHICLE INSPECTION, CONDITION, AND ACCEPTANCE

You must inspect the Vehicle, its passenger capacity, fuel or charge level, mileage, tires, glass, body, interior, keys, equipment, and visible safety condition before leaving the pickup location. You must report any discrepancy before driving or, for contactless pickup, as soon as reasonably possible and no later than thirty (30) minutes after accessing the Vehicle.

Pickup and return photographs, videos, inspection forms, mileage records, fuel records, telematics data where lawfully used, and time-stamped communications may be used to document the Vehicle’s condition and the rental. Your failure to report a reasonably visible discrepancy within the stated period may be considered evidence that the Vehicle was received as documented by us.

Do not operate the Vehicle if you reasonably believe it is unsafe. Contact us immediately so we can provide instructions.

5. RENTAL PERIOD, RETURN, EXTENSIONS, AND AFTER-HOURS RETURN

You must return the Vehicle to the location, parking area, date, and time stated in the Rental Summary or our written return instructions, in the same condition in which you received it except for Normal Wear. The Vehicle must be returned with all keys, equipment, accessories, and documents.

Returning early does not entitle you to a refund or rate reduction unless we agree in writing. If the Vehicle is returned late, a different or higher rate, late-return fee, additional-day charge, optional-product charge, parking charge, and other applicable charges may apply. No grace period applies unless stated in the Rental Summary or required by law.

To request an extension, contact us before the scheduled return time. Extensions depend on Vehicle availability and are not effective unless we provide Written Approval and you satisfy any additional payment, insurance, contract, and security-deposit requirements. Keeping the Vehicle without approval is a material breach and may be treated as unauthorized possession.

For an approved after-hours or contactless return, you must follow every written return step, including parking in the approved location, removing belongings and trash, securing the Vehicle, placing the key in the approved lockbox or key-return location, and notifying us that the return is complete. If the Vehicle or key is not found where required, your rental charges and responsibility continue until the Vehicle is located or recovered.

We may inspect the Vehicle after return. Charges for concealed, mechanical, interior, roof, undercarriage, glass, tire, wheel, or other damage not reasonably discoverable during the initial return inspection may be assessed later. An unauthorized one-way or different-location return may result in a relocation, recovery, parking, towing, and administrative charge.

6. PERMITTED TERRITORY AND ALASKA ROAD RESTRICTIONS

Unless we provide Written Approval, the Vehicle may be operated only within Alaska on publicly maintained roads suitable for the Vehicle. The Vehicle may not enter Canada, leave Alaska, travel off-road, or be used on trails, beaches, riverbeds, frozen bodies of water, construction routes, mining or logging roads, or other roads not reasonably suitable for ordinary passenger vehicles.

Restricted roads include the Dalton Highway, Denali Highway, Elliott Highway, McCarthy Road, Steese Highway, Taylor Highway, and any additional road identified in the Rental Summary, our website policies, or a Restricted Road Addendum. A Restricted Road Addendum may authorize only a specifically identified Vehicle, road, and travel period.

Any restricted-road authorization fee offsets additional maintenance and operating costs; it is not insurance or a damage waiver. Unless a signed protection document expressly states otherwise, you remain responsible for windshield, glass, tire, wheel, suspension, alignment, body, roof, undercarriage, towing, recovery, loss-of-use, and other damage arising during the rental.

7. PROHIBITED USES

You must operate the Vehicle carefully, lawfully, and only for its intended use. The following are prohibited:

• Operation by anyone who is not an Authorized Driver or who does not satisfy the applicable age, license, insurance, or qualification requirements.
• Operation while impaired by alcohol, cannabis, drugs, medication, fatigue, illness, or any other condition that makes driving unsafe.
• Reckless, careless, aggressive, distracted, or unlawful driving, including unlawful handheld-device use.
• Use to commit or assist a crime, transport contraband, evade law enforcement, or provide false or misleading information to obtain or keep the Vehicle.
• Use in a race, speed contest, performance test, driver-training course, vehicle test, or organized motorsport activity.
• Towing or pushing any vehicle, trailer, boat, equipment, or other object, or allowing the Vehicle to be towed except through roadside assistance approved by us.
• Carrying more occupants than installed seat belts; carrying passengers outside the passenger compartment; improper loading; or exceeding any payload, axle, roof, tire, or towing rating.
• Transporting hazardous, explosive, corrosive, illegal, contaminated, or unusually heavy materials, or property likely to damage or stain the Vehicle.
• Use for rideshare, taxi, delivery, courier, tour, shuttle, passenger-for-hire, vehicle-for-hire, or other commercial transportation unless expressly approved in writing.
• Removing or rearranging installed passenger seats, disabling safety equipment, installing equipment, placing items on the roof, or modifying the Vehicle without Written Approval.
• Driving through water, attempting an unsafe clearance, entering a parking structure or area without sufficient height or width, or disregarding dashboard warnings.
• Leaving the Vehicle unlocked, leaving keys in or near the Vehicle, abandoning the Vehicle, or failing to take reasonable steps to prevent theft, vandalism, or weather damage.
• Smoking, vaping, or burning any substance in or immediately next to the Vehicle.
• Any use outside the permitted territory, on a prohibited road, or in violation of this Agreement, an addendum, manufacturer instructions, or applicable law.

A prohibited use is a material breach. To the extent permitted by law and the applicable protection terms, a prohibited use may terminate or exclude any damage waiver, roadside protection, or other contractual protection provided by us. We do not control whether a prohibited use affects coverage supplied by the Renter’s insurer, credit-card issuer, or another third party.

8. PASSENGER CAPACITY AND SPECIAL-USE RENTALS

No person may occupy the Vehicle without an available seat belt, and every occupant must use the required seat belt or child-restraint system. The Renter is responsible for choosing, installing, and using child restraints in accordance with the manufacturer’s instructions and applicable law. We do not certify or inspect a customer-installed child restraint.

Passenger vans and other high-capacity vehicles may have higher age, experience, insurance, credit-card, roof-clearance, and driver-qualification requirements. Those requirements must be satisfied before release and may be stated in the Rental Summary or a vehicle-specific addendum.

Business, government, school, camp, childcare, church, nonprofit, employee-transport, tour, shuttle, and other organized-group use must be disclosed before rental. We may require additional insurance, driver records, a commercial-use or passenger-van addendum, or other Written Approval. Transporting students or minors for a school-related function is not authorized under this general Agreement unless we expressly approve it through a separate written agreement.

The Renter and organization using the Vehicle are solely responsible for determining and complying with all driver-license, school transportation, child-safety, insurance, DOT, FMCSA, carrier, passenger-transportation, and other regulatory requirements applicable to the planned use.

9. MAINTENANCE, MECHANICAL PROBLEMS, AND ROADSIDE ASSISTANCE

Use reasonable care, monitor dashboard indicators, fuel or charge level, tire condition, and obvious fluid leaks, and stop operating the Vehicle if a warning or condition indicates that continued driving may be unsafe or cause damage. Do not open, alter, or service safety-critical systems unless instructed by us.

Immediately contact us regarding a warning light, mechanical problem, collision, flat tire, damaged glass, unusual noise, overheating, low-fluid warning, or other concern. Do not authorize repairs, purchase parts, tow the Vehicle, or abandon it without our approval, except when immediate action is reasonably necessary to protect people or property.

We may arrange diagnosis, repair, roadside assistance, towing, replacement transportation, or a substitute Vehicle when a non-Renter-caused mechanical failure occurs. Reimbursement requires our prior approval and an itemized receipt unless an emergency made prior approval impracticable.

You are responsible for roadside costs caused by misuse or neglect, including lost, damaged, or locked-in keys; incorrect fuel; running out of fuel or charge; unauthorized towing; avoidable battery discharge; tire or wheel damage not caused by a covered mechanical defect; and becoming stuck on a prohibited or unsuitable road.

10. ACCIDENTS, DAMAGE, THEFT, AND REQUIRED REPORTS

After an accident or incident, stop safely, call emergency services when appropriate, protect the Vehicle from additional loss, and obtain the names, contact information, license information, insurance information, vehicle information, witness information, photographs, and report numbers reasonably available.

Report every accident, collision, theft, attempted theft, vandalism, animal strike, fire, flood, significant windshield or tire event, and other material loss to us immediately. Report the event to law enforcement whenever required by law and whenever there is an injury, theft, vandalism, hit-and-run, disputed responsibility, or damage to another vehicle or property.

Do not admit fault, promise payment, settle a claim, abandon the Vehicle, or arrange unapproved repairs. Complete our incident report promptly and cooperate fully with us, our insurer, adjusters, law enforcement, and any benefit provider. Cooperation includes providing statements, documents, photographs, authorizations, and testimony reasonably required to investigate or resolve the claim.

11. RESPONSIBILITY FOR DAMAGE, LOSS, AND RELATED COSTS

Except to the extent limited by law or by a written damage waiver purchased from and honored by us, you are responsible for all loss of or damage to the Vehicle during the rental, regardless of fault. This includes collision, upset, theft, attempted theft, vandalism, fire, hail, flood, wildlife, acts of nature, misuse, neglect, and damage caused by an unknown person.

For a repairable Vehicle, you will pay the reasonable cost to diagnose and restore it to its pre-rental condition. For a total loss or unrecovered theft, you will pay the Vehicle’s pre-loss fair market value, less net salvage or recovery proceeds. You are also responsible, to the extent permitted by law, for Loss of Use, Diminished Value, appraisal or inspection costs, towing, storage, impoundment, recovery, transportation, claim administration, and reasonable collection and legal costs.

Tire and windshield damage—including punctures, sidewall damage, blowouts, chips, cracks, and replacement—is the Renter’s responsibility unless applicable law or a signed protection addendum provides otherwise. You are also responsible for damage to mirrors, lights, wheels, roof/high-clearance areas, undercarriage, suspension, interior, keys, equipment, and accessories.

The security deposit is not a limit on your responsibility. If we recover the same item of loss from both you and another responsible source, we will credit or refund the duplicate net recovery after accounting for reasonable recovery costs.

12. INSURANCE AND FINANCIAL RESPONSIBILITY

You are responsible for all injury, death, property damage, fines, costs, and liability arising from the Vehicle’s possession or use during the rental. Before release, you must provide the insurer and policy information we request and maintain automobile liability insurance that applies to each Authorized Driver’s operation of the Vehicle. When required by us, you must also provide verifiable collision and comprehensive coverage that extends to the Vehicle type being rented.

You are responsible for confirming directly with your insurer that your coverage applies to the Vehicle, its passenger capacity, the rental duration, the intended roads, every Authorized Driver, business or organizational use, and any travel outside the ordinary coverage territory. We do not evaluate or guarantee the adequacy of your insurance or benefits.

To the extent permitted by law and the applicable policies, your insurance and other available protection are primary. If applicable law requires us, as Vehicle owner, to provide liability protection, that protection is limited to what the law and our actual policy or self-insurance arrangement require, may be excess to other collectible insurance, and does not expand because of any statement in this Agreement.

Credit-card benefits, travel insurance, reimbursement programs, and third-party rental products may exclude liability, certain vehicles, long rentals, gravel roads, tires, glass, roof, undercarriage, diminished value, loss of use, or other charges. Regardless of any such benefit, you remain directly responsible to us and must seek reimbursement from the benefit provider unless we agree otherwise in writing.

13. OPTIONAL PRODUCTS AND CONTRACTUAL WAIVERS

An optional product, damage waiver, windshield protection, roadside protection, or other contractual benefit applies only if it is offered by us, accepted before the loss, listed in the Rental Summary, and paid for. The separate product terms and exclusions control. A waiver is not insurance unless the document expressly states that it is an insurance product.

Optional protection may duplicate coverage or benefits you already have. We do not advise whether an optional product is necessary or whether your existing coverage is adequate. A product supplied by a third party is governed solely by that provider’s policy or contract and is not expanded by this Agreement.

14. CHARGES

You will pay, on demand, all charges permitted by law and arising under the Agreement, including:

• Rental time and mileage for the period you possess or are responsible for the Vehicle, including approved extensions and unauthorized holdover periods.
• Optional products, additional drivers, young-driver or limited-experience fees, accessories, delivery, pickup, parking, one-way, relocation, restricted-road, and other services selected or incurred.
• Applicable state, municipal, airport, concession, sales, use, vehicle-rental, excise, and other taxes and government charges.
• Payment-processing or other disclosed fees shown in the Rental Summary, booking checkout, or Fee Schedule, to the extent permitted by law.
• Excess mileage, late return, unauthorized extension, change-of-return-location, and failure-to-follow-return-instruction charges.
• Fuel, charging, incorrect-fuel remediation, battery charging, and related service charges.
• Excessive cleaning, stain, odor, biohazard, smoke, vaping, cannabis, pet-hair, trash, and restoration charges.
• Replacement or repair of keys, remote devices, documents, license plates, equipment, accessories, safety items, and other missing or damaged property.
• Roadside assistance, locksmith, tire service, towing, storage, impoundment, recovery, and repossession costs for which you are responsible.
• Tolls, tickets, citations, fines, penalties, forfeitures, parking charges, and related administrative or processing charges incurred during or arising from the rental.
• Damage, theft, total loss, Loss of Use, Diminished Value, appraisal, inspection, claim administration, and other amounts described in this Agreement.
• Returned-payment charges, actual bank charges, and collection costs, including reasonable attorney fees and court costs where permitted by law. Any returned-check fee will not exceed the lower of the disclosed fee or the maximum allowed by law.

Specific rates and fees shown in the Rental Summary or Fee Schedule control. Interest or late-payment charges apply only when disclosed and may not exceed the maximum permitted by law. We will not obtain double recovery for the same item of loss.

15. SECURITY DEPOSIT AND PAYMENT AUTHORIZATION

We may place an authorization hold or collect the security deposit shown in the Rental Summary. The deposit is security, not payment of anticipated charges and not a limit on your responsibility. We may apply it to any amount owed and require you to pay any remaining balance.

You authorize us and our payment processor to charge the payment method provided for estimated rental charges, security deposits, extensions, additional charges, damage, post-return charges, and other amounts due under this Agreement as those amounts become known. This authorization survives return of the Vehicle. We will provide a receipt or reasonable supporting documentation for charges as required by law.

Release of an authorization hold does not guarantee when funds or available credit will be restored; timing is controlled by the card issuer or financial institution. A payment dispute or chargeback does not eliminate an otherwise valid debt. Third-party processing fees already incurred may be nonrefundable when disclosed and permitted by law.

16. FUEL AND VEHICLE CHARGING

Return the Vehicle with at least the same fuel or battery-charge level shown in the Rental Summary unless you purchased a different option. If returned below that level, you will pay the disclosed per-gallon, per-mile, per-kilowatt-hour, or other reasonable replacement charge plus any disclosed service fee. No credit is provided for excess fuel or charge unless we agree otherwise in writing.

Use only the fuel, additive, charger, cable, and charging method specified for the Vehicle. You are responsible for incorrect-fuel damage, charging-equipment damage, lost adapters or cables, towing, draining and cleaning the fuel system, battery damage caused by misuse, and related Loss of Use.

17. CLEANING, SMOKING, PETS, AND INTERIOR CONDITION

Ordinary cleaning after careful use is included unless the Rental Summary states otherwise. You must remove personal belongings and trash and return the interior in reasonably clean condition. You will pay the reasonable cost to remedy excessive soil, mud, sand, water, food, stains, spills, odors, bodily fluids, biohazards, pet hair, fishing or hunting residue, smoke, cannabis, or other conditions requiring special cleaning or loss of rental availability.

Smoking and vaping are prohibited. Pets require prior Written Approval except for service animals protected by law. Approval does not eliminate responsibility for cleaning, odor, scratching, chewing, stains, or other damage. Applicable charges will be those disclosed in the Rental Summary or Fee Schedule or, when no fixed amount applies, our reasonable actual cost.

18. TOLLS, TICKETS, FINES, IMPOUNDMENT, AND GOVERNMENT CHARGES

You are responsible for all tolls, parking charges, traffic or camera citations, fines, penalties, impound fees, towing, storage, forfeitures, and other government or facility charges arising from the Vehicle during the rental or from your conduct. This obligation continues even if notice arrives after the Vehicle is returned.

You authorize us to identify you or an Authorized Driver to the issuing authority or processing company, provide information reasonably required to transfer or process liability, pay a charge when we reasonably choose to protect the Vehicle or our interests, and charge you the amount paid plus the disclosed or reasonable administrative fee.

19. PERSONAL PROPERTY AND LOST ITEMS

We are not responsible for loss of or damage to personal property left in, on, or transported with the Vehicle, except to the extent caused by our gross negligence or willful misconduct or as otherwise required by law. Remove all belongings at return.

If we find property, we may store it temporarily, turn it over to the parking facility or authorities, ship it at your expense after payment and address confirmation, or dispose of it after a reasonable holding period permitted by law. We do not guarantee that lost property will be found or recovered.

20. REPOSSESSION, RECOVERY, AND FAILURE TO RETURN

To the extent permitted by law and without breaching the peace, we may recover or repossess the Vehicle, with or without prior notice, if it is abandoned, illegally parked, overdue without an approved extension, obtained by fraud, used unlawfully or unsafely, taken outside the permitted territory, subject to seizure, or used in material breach of this Agreement.

You authorize us and our agents to enter a parking area or other location where the Vehicle is reasonably believed to be located, to the extent lawfully permitted, for recovery. You are responsible for reasonable recovery, towing, storage, transportation, key, parking, investigative, and administrative costs caused by your breach. We may report a Vehicle as unlawfully retained or stolen when the facts and law support that report.

21. BREACH, INDEMNIFICATION, AND REMEDIES

If you breach this Agreement, you are responsible for the resulting loss, damage, expense, and liability, subject to applicable law. Our rights and remedies are cumulative, and exercising one remedy does not waive another.

To the extent permitted by law, you will defend, indemnify, and hold harmless North Star Auto Rentals LLC, the Vehicle owner, and their members, employees, and agents from third-party claims, liabilities, fines, losses, and reasonable costs arising from the possession or use of the Vehicle by you or another person with your permission. This obligation does not apply to the extent a claim is caused by our gross negligence, willful misconduct, or another responsibility that cannot legally be shifted to you.

22. LIMITATIONS OF LIABILITY

To the extent permitted by law, we are not responsible for indirect, incidental, special, consequential, exemplary, or punitive damages arising from a reservation, delay, Vehicle unavailability, mechanical issue, road closure, weather, substitute Vehicle, or rental, including missed flights, lodging, tours, reservations, wages, business income, or loss of enjoyment.

Nothing in this Agreement limits liability that cannot legally be limited, including liability for our gross negligence or willful misconduct where applicable. You must take reasonable steps to reduce avoidable loss and notify us promptly of any issue for which you seek assistance.

23. ELECTRONIC COMMUNICATIONS AND SIGNATURES

You consent to receive the Agreement, amendments, notices, inspections, receipts, payment requests, and other rental communications electronically at the email address or phone number you provide. Electronic signatures, checkboxes, initials, booking-system acceptance, and other lawful electronic records have the same effect as paper signatures.

You must keep your contact information current during the rental and monitor messages reasonably related to Vehicle safety, return, payment, or claims. You may request a paper copy of the Agreement.

24. TELEMATICS, VEHICLE DATA, AND PRIVACY

If equipped and activated, the Vehicle may contain manufacturer-installed or third-party systems that collect or transmit location, mileage, speed, fuel or charge level, diagnostic, maintenance, safety-event, crash, lock, or other vehicle data. To the extent permitted by law, we may access or use available data for maintenance, safety, roadside assistance, theft or overdue-vehicle recovery, claim investigation, billing, and enforcement of this Agreement.

Vehicle systems are not continuously monitored for your safety and are not a substitute for calling 911 or roadside assistance. We will handle personal information in accordance with applicable law and any privacy notice we provide.

25. GOVERNING LAW, VENUE, AND MISCELLANEOUS

Alaska law governs this Agreement, without regard to conflict-of-law rules, except where federal law or another jurisdiction’s mandatory law controls. Unless prohibited by law, any court proceeding relating to this Agreement must be brought in a court of competent jurisdiction located in Anchorage, Alaska. Nothing prevents either party from using a court with proper small-claims jurisdiction.

No waiver or modification is effective unless in writing and approved by us. Our failure to enforce a provision once is not a waiver of later enforcement. If any provision is invalid or unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions remain effective.

This Agreement is the entire agreement regarding the rental and replaces prior oral or written statements about the same subject. The Rental Summary controls transaction-specific facts and charges; a signed addendum controls the subject specifically addressed by that addendum; mandatory law controls over any conflicting term.

You may not assign this Agreement. We may assign a payment right, insurance claim, recovery right, or receivable as permitted by law. Headings are for convenience only. Obligations concerning payment, damage, indemnity, claims, collections, privacy, and dispute resolution survive return and termination. If a translation is provided, the English version controls unless prohibited by law.

26. ACKNOWLEDGMENT

BY SIGNING OR ELECTRONICALLY ACCEPTING THE RENTAL SUMMARY, YOU ACKNOWLEDGE THAT YOU RECEIVED, READ, UNDERSTOOD, AND AGREED TO THESE TERMS AND ALL IDENTIFIED ADDENDA; THAT YOU HAD AN OPPORTUNITY TO ASK QUESTIONS; AND THAT THE INFORMATION YOU PROVIDED IS TRUE AND COMPLETE.

The Renter’s signature or electronic acceptance on the Rental Summary applies to this entire Agreement.